E-gift card Offer choice with our instant e-gift card

Discover the Carel universe thanks to our e-gift card, the opportunity to please with choice.

Choose the amount you want to gift on the card and write a personalized message on it.

You have the possibility to choose between receiving the card in your email box as soon as the purchase is made in order to print it or for the recipient of the card to receive it on their email address on the date you have selected.

The e-gift card can be used one or several times on our website for a year.

Returns

For the holiday season, the return period is extended until January, 8 2025.

You have 14 days from receipt of your order to return your purchases to us if they do not suit you.

For orders to mainland France, returns for exchanges or credits are free. If you wish a refund, the return costs are your responsibility depending on the carrier you choose.

For orders to the European Union, internationally and DROM-COM, returns for exchanges are free. If you wish a refund, the return costs are your responsibility.

We invite you to follow the process in our FAQ for your return request.

Return conditions are different during sales periods, please refer to our FAQ for more information.