Shipping & Returns
| Country | Delivery method | Delivery costs and times |
|---|---|---|
| Metropolitan France | Colissimo at home | Free 24h to 48h – working day(s) |
| Colissimo at pickup point | ||
| European Union | Free – DHL 1 to 7 working days |
|
| International & DROM-COM | Free – DHL 3 to 10 working days |
|
Returns
For the holiday season, the return period is extended until January, 8 2025.
You have 14 days from receipt of your order to return your purchases to us if they do not suit you.
For orders to mainland France, returns for exchanges or credits are free. If you wish a refund, the return costs are your responsibility depending on the carrier you choose.
For orders to the European Union, internationally and DROM-COM, returns for exchanges are free. If you wish a refund, the return costs are your responsibility.
We invite you to follow the process in our FAQ for your return request.
Return conditions are different during sales periods, please refer to our FAQ for more information.
